City Of Greeley
 

Frequently Asked Questions

Here are 14 of our most asked questions. If you have another question, please e-mail us at water@greeleygov.com and you will get a personalized response.

  1. Does Greeley give or sell its water to other cities?
    Greeley does not sell or give raw water to other cities, but does charge several cities for treating their water. The City does not acquire the water for other providers. Greeley treats and delivers—at cost plus a return—raw water owned by other water providers. Greeley does this for the entire City of Evans. A portion of the Town of Windsor and Town of Milliken water supplies are treated by Greeley. We also have emergency interconnects to the City of Loveland and the Town of Johnstown.

  2. Why does Greeley provide water to industrial water trucks?
    Greeley has been selling water to industrial customers through fire hydrants for many years. Companies are assigned a fire hydrant location and issued a water meter to keep track of use. These firms pay for every gallon of water purchased at the hydrant. A majority of these companies provides raw water to Greeley and the city treats, distributes and stores their raw water and charges them for these services. For the most part, the assigned hydrant locations are away from residential or heavily populated areas.

  3. Why does Greeley have watering restrictions?
    Greeley's mandatory watering restrictions have been in effect since 1907. In addition to being a water conservation measure, restrictions help the Water Department manage peak summer demand. Expensive system capacity upgrades can be delayed by spreading out water demand with the presence of watering restrictions.

  4. Is Greeley's drinking water safe to drink?
    Yes. Greeley's water starts as pure Rocky Mountain snowmelt and the Water Department uses the latest technologies and most effective practices to further improve the quality of our drinking water. The Safe Drinking Water Act establishes the standards for public drinking water systems in the country, including Greeley's. In order to ensure that tap water is safe to drink, the U.S. Environmental Protection Agency prescribes regulations that limit the amount of certain contaminants in drinking water provided by public water systems. The City routinely monitors for a long list of potential contaminants in our drinking water. Each year the Greeley publishes a drinking water quality report in customer's June water bills. The reports are also available online: www.greeleygov.com/ccr .


  5. My water tastes, looks or smells different, is it still safe to drink?
    Please report any taste and odor concerns to 350-9324. In late summer, several environmental conditions can align to produce an unusual taste and odor in some of Greeley's drinking water. This is due to elevated algae levels that may lead to concerns of a musty taste and smell. The unusual taste and odor is the result of a natural occurring algae bloom in Lake Loveland and Boyd Lake, just two of Greeley's multiple water sources. To minimize the impact, Greeley's Boyd Lake Water Treatment Plant adds additional powdered activated carbon into the treatment process. The activated carbon is designed to absorb these compounds released by algae that create the taste and odor in the water. While unpleasant, it is still safe to drink.


  6. Why does Greeley put fluoride in drinking water?
    Based on both such national and local research and investigation, Greeley continues to believe adding fluoride to drinking water is a net positive benefit to our community health. About half the fluoride in our Boyd Lake water is naturally occurring, it is a natural part of the raw water coming into our water treatment plant. Greeley adds just enough extra fluoride to meet the recommendations of the Centers for Disease Control , the authority on national health. The CDC has slightly reduced the recommended level of fluoride and Greeley matches our fluoride levels to the national recommendation.

    In 2003, the City of Fort Collins conducted a yearlong, community-wide investigation into the use of fluoride in drinking water. They took testimony and evaluated the literature and the evidence for and against the use of fluoride. Eventually the City of Fort Collins decided to continue adding fluoride to their water. Their 227 page final report is online .  

  7. Why does Greeley treat its drinking water outside of town?
    Greeley's forefathers decided more than 100 years ago to get water near the mouth of the Poudre canyon where water quality is much higher, rather than taking it downstream closer to Greeley. The city evaluated many options for expanding water treatment capacity, including building an additional plant in town. The analysis determined that using and upgrading the Bellvue Water Treatment Plant and transmission system was in the community's best interest based on cost, water quality, water rights, and environmental concerns.


  8. I have always heard that Greeley has more water than we need.
    That was true in the mid 1950s when Greeley obtained an enormous amount of Colorado-Big Thompson water to supplement our water supply. Since then, we have tripled our population. Over the years, we have taken a number of steps to ensure that our water supply keeps up with our growing population. Few major water purchases have occurred since 1960 because our supply has been supplemented by development. As farms transitioned into residential and commercial areas, water from irrigated agriculture served new land uses. In the future, opportunities to acquire water in this way are very limited because the supply is dwindling. To secure our water future, we need to begin buying ahead, to be reimbursed as development occurs.


  9. I heard that Greeley is spending millions on a new water pipeline that it doesn't need.
    Constructing the new pipeline from the Bellvue Water Treatment Plant to Greeley complies with our Master Plan that states that construction of additional system capacity shall begin when peak demands exceed 90% of existing capacity. In 2000, peak day demand was at 87% of existing delivery capacity and rising fast. By 2005, peak day was over 96% of delivery capacity. The Water Board also recognized that the cost and disruption to the public is far less when the pipeline is built while the land is still being used for agriculture. Greeley is two-thirds through completion of the pipeline and several segments already complete are in use.


  10. Can I use any of Greeley's reservoirs for recreation?
    Seaman Reservoir is located in the Poudre Canyon near Gateway Park. The Seaman Reservoir Hiking Map has information on all recreational opportunities and restrictions at the site.

    Poudre Ponds is open for recreational fishing and boating. It is located in north Greeley between 25th and 35th Avenues between F and O Streets. The site is open every day between 5 a.m. to 11 p.m. Boating is allowed for watercraft 17' or less in size. Gas powered engines are not allowed. Boating permits will be required and can be obtained from the Family Funplex (1501 65th Avenue) or Greeley Recreation Center (651 10th Avenue). State fishing regulations apply.

  11. Greeley spends lots of money on its water system. Can't some of that money be used for something else, such as road repair?
    No. As a municipal enterprise funded program, Greeley Water and Sewer does not receive tax dollars to cover its costs. The funding source comes from water and sewer rates and fees and City Charter dictates that funds cannot be used for City of Greeley expenses not associated with providing water and sewer services.

  12. I want to pay my water bill. Can I make a payment online?
    The Finance Department handles the Utility Billing for the City of Greeley. You can pay your bill by direct payment, online, by phone (970-350-9722 or 970-350-9723), by mail, or in person. If you have a question about your bill you can e-mail utility.billing@greeleygov.com.

  13. I want to change my water service. Whom should I contact?
    To start or stop service or to change the name on your account, please call Utility Billing at 970-350-9720 or e-mail utility.billing@greeleygov.com.

  14. Are Greeley's water rates higher than other communities in the area?
    Greeley's water rates are average when compared to other Front Range communities. Each year the City compiles a list of average water, sewer and stormwater rates in the region and we fall just about in the middle in all three categories.